UK visa delayed for more than usual
I applied for UK Visa in August 28, 2018, in Accra Ghana, and in a week or two weeks later received a letter from them stating this below:
Dear .........................
Thank you for your visa/entry clearance application which has been received and is under consideration. We aim to process non settlement applications within 15 working days and settlement applications within 60 working days (unless you have opted for a Priority Visa service).
We are unable to resolve your application within these customer service targets, as the processing of your application has not been straightforward. Please be assured that we will continue to progress your application to enable a decision to be made as soon as possible.
Please do not attend the application centre until you have been contacted by the VAC.
Kind regards Croydon DMC
Now after this email, I didn't hear from them again until last 3 weeks I contacted them on phone which I paid with credit card before talking to me and apologising for the delay and they said this below:
Dear................
Thank you for contacting UK Visas and Immigration International Contact Centre. Accept our apologies for the delay in processing your application
I have escalated your case to the relevant department. Please allow 15 working days to pass before contacting UK Visas & Immigration International Contact Centre again should you not receive any further correspondence.
Your patience is much appreciated.
Regards,
Abdulai UK Visas and Immigration
So after talks with them, it's been three weeks after this conversation but still haven't heard from them and today is 19th January, 2019 and applied the unbiased on 28th August, 2019.
Now guys I want to withdraw the application and demand a refund of my application on this coming Monday 21st January, 2019. Because they won't process the application and it will keep delaying and I need my passport to travel for a work related in South Africa and Botswana by next month.
But also feels I should give them some time and it will come successful, or could it be my passport is lost with them?
Best Answer
You should request your passport back and demand a refund and complain to higher authority. You can try complaints@homeoffice.gov.uk to complain
You can’t wait and keep hoping, hope is not a winning strategy. Something is clearly wrong.
They claim they process 100% of applications within 90 days so either they’re lying which is not surprising or they lost your passport.
The time for processing visa applications from Accra are shown below:
If you had paid the visa fee with a card I would have suggested you dispute the charge with your credit card processor.
What kind of background check for a visitor visa should take more than 3 months? This is nonsense and atrocious customer service. It’s not like they’re giving out visas to heaven or paradise.
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Why are UK visas getting delayed?
UK Visas & Immigration (UKVI) is experiencing very high demand meaning that, in some cases, it may take longer than usual to process visas. We encourage all new applicants to apply for their visa as early as possible and not make travel plans until you receive your visa.Are UK visas taking longer to process?
Travelling through the UKTransit visa applications are currently taking on average 6 weeks to process. We are working hard to process applications to get back to the 3-week service standard.Are UK visas delayed?
All priority services for entry clearance applications under the work, study, and family routes have been temporarily suspended since mid-March 2022. As a result, the processing times for all overseas UK visa applications are expected to exceed 3 weeks from the appointment date.Why is my visa getting delayed?
Delays are usually caused by additional security and background clearances due to your citizenship, ties to specific countries, or field of study. These additional clearance checks may take several weeks to several months to process.UK VISA PROCESSING TIME UPDATE 2022 | How to get UK Visa Faster | UK Visa Delay
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