How to tell if an apartment listing is legit and booking is valid?

How to tell if an apartment listing is legit and booking is valid? - Young female friends having conversation sitting in armchairs in room

I am in the UK. I found an apartment in Germany listed on homeaway.co.uk and booked it. I had to create a homeaway.co.uk account but did not give any credit card or other payment details.

I then received two emails:

  • one from homeaway.co.uk saying my booking is confirmed and payment is due on (date of arrival), without giving any information about how to pay. This says that the property is professionally managed by HRS Destination Solutions and has a website link and phone number for them.
  • one from HRS which is mostly in German and includes a personal email address (looks like "full name"@web.de) and what looks like a UK mobile phone number. This one says I should ring the number 30 minutes before arrival to collect the key, and payment in cash on arrival.

Two main questions: 1. How can I tell that this listing / booking is legit? You hear a lot about scams in this arena and I was very surprised to be asked to pay cash rather than bank transfer or credit card. I would not hand over the cash until verifying that the key works in the apartment, but is there anything else I can do to protect myself? 2. Would I have any come back against HRS or homeaway.co.uk if it turns out to be a scam of some sort?

Although the listing looks legit (has a few reviews over a few months, etc.) something is raising my "scam hackles" here, probably mainly the request to pay in cash.



Best Answer

A quick search on Homeaway.co.uk took me to a page which says ‘never pay in cash’ https://www.homeaway.co.uk/info/ha-guarantee/travel-with-confidence You will have no recourse if there are any problems with the booking (cleanliness, inaccurate description etc). At the very least you should consider using PayPal rather than cash IMHO




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Quick Answer about "How to tell if an apartment listing is legit and booking is valid?"

  • They Don't Want to Meet You in Person. ...
  • They Want You to Move in Immediately, Without Ever Seeing the Property. ...
  • They Ask for Rent or a Security Deposit Before Signing a Lease. ...
  • The Price is Too Good. ...
  • The Listing Has Typos, Poor Grammar, or Excessive Punctuation.


  • Can u get scammed on booking?

    The answer is yes, Booking.com can be a scam, and this site can scam you out of a lot of money. That might sound extreme, but this is not the case in every scenario. You can decide for yourself after you hear what happened to me.



    Should You List Your Property on Booking.com?




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