Airfare booked through third-party provider - reduced baggage and food allowance

Airfare booked through third-party provider - reduced baggage and food allowance - Jute sack with natural ripe apricots on white table composed with stack of various books and magazines

A friend of mine has booked 4 adult economy tickets on a long-haul flight with a 'third-party provider' on a British Airways flight. They are saying that apparently they get a discount on the airfare but as a trade-off they aren't entitled to an in-flight meal and only have a baggage allocation of 3 bags for 4 passengers.

As a fairly seasoned long haul traveller I have literally never seen or heard of cabin crew not serving an in-flight meal to a passenger because of the fare they purchased, nor have I ever booked a long haul flight that didn't include at least one checked piece of baggage for each travelling adult.

I am concerned that my friend may have been scammed or ripped off and that this 'deal' is a hoax. Does anyone have any experience of these sort of deals?



Best Answer

The receipt from the third party should provide your booking reference (PNR) and e-ticket numbers (at least one e-ticket per person, depending on how many flights round-trip). Use the BA web site's Manage My Booking function to find the booking using the PNR or one of the e-tickets. That confirms that you have a booking, and will indicate your baggage allowance and if you get food. The first three digits of the e-ticket numbers indicate the airline on which the ticket is issued. An e-ticket issued on BA starts with 125.

The receipt from the third party should also provide information regarding baggage and meals, but that can't be relied on.

If you do not have a valid PNR and valid e-tickets, that indicates a scam and my suggestion is to contact the credit card company.




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Answer 2

No it isn't a scam. Welcome to the modern world. I flew to London from Miami International and no while everyone else was chowing away at their food, I felt left out called the airline attendent to order myself some paid food and she said they have to finish serving the pre-paid meals first, then go around asking who wants coffee then I can order something. Then when that happened, she said they were were out of this and that, pretty much everything. I couldnt even order a cup of fruit. So, she was nice and said we have some left of hot meals, I'll just give you one. I had bought sandwhiches just in case. Otherwise guess I would have been hungry for 11.25 hours. And yes I had to pay $100 for my one checked bag.

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