How to proceed with ghost bookings on booking.com? [closed]

How to proceed with ghost bookings on booking.com? [closed] - Free stock photo of art, bride, dark

This question may be out of bounds in this forum. I would be happy with a redirect to a different forum.

I've used Booking.com several times for booking stays and hotels. But recently I received several unsolicited emails via booking.com in connection to a booking made there at a place I never checked for a person I do not know.

I received a booking confirmation, followed by a no show notice, followed by a cancellation email by the property.

At first I rejected them as some sort of spammy mails. Later when I logged onto Booking.com I found the same place listed on my profile.

This was alarming to me. My login credentials are very secure and I make it a point to not store financial data on online platforms.

That means somehow someone else got hold of my login credentials and used it on the website.

I changed the password and set up 2FA.

I also reached out to the twitter handle for Booking.com, but so for they have been non-responsive.

How should I proceed?






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What does ghost booking mean?

Ghost Bookings means a Booking that is created in the Amadeus System for information purposes, stored in the PNR but it is never sent to the Provider. Ghost Bookings can be used for pricing only, not for ticketing.

Can you be banned from booking com?

Re: Is it possible to get banned from booking.com? Yes absolutely possible and it's not just exclusive to Booking.com - it's all mainstream OTA's.

How do I freeze a listing on booking com?

Click on Property and then on General info. Click on Snooze your listing. Select your reason for snoozing from the drop-down menu and indicate whether you want your property to remain open for bookings beyond the snooze period. Select your snooze start date.



How to open hard closed room on booking.com - sometimes booking close properties automatically




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

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