EU flight delayed, expenses reimbursement
How do airlines proceed regarding expenses due to flights been delayed?
I am entitled to a monetary compensation of 400€. Is this compensation meant to cover expenses, or, are expenses reimbursed separately?
I spent 12+ extra hours at the airport, and my expenses are around 40€ (for lunch, coffee, snack, internet+printing). All of these were incurred after the official departure time. Are these reasonable expenses?
The airline is RyanAir, and I thought about asking them for vouchers. The queue was really long though, and it would have taken me 1 hour or more standing in line in an already horrible day.
Best Answer
The cash compensation is intended to compensate you for the inconvenience of losing time due to delay/cancellation.
As for your expenses at the airport: The airline is obliged to provide you with meals and refreshments, accommodation if necessary, and so forth. They get to choose how they provide that. If you refuse or ignore their offer of assistance (and the offer was reasonable). then whichever expenses you incur as a result of not taking their offer are not the airline's problem.
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Can I get reimbursed if my flight is delayed?
Under federal law, airlines are obliged to provide a full refund to customers if a flight is significantly delayed and the passenger chooses not to travel.Do airlines have to compensate for delayed flights?
In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are \u201cbumped\u201d from a flight that is oversold.How do I claim EU 261?
Passengers are only entitled to claim under the law if the delay or cancellation was within the airline's control. EU Reg 261 requires airlines to compensate passengers when flight delays or cancellations result in passengers reaching their final destination more than three hours later than originally scheduled.How much is EU flight compensation?
EU Regulation 261 Compensation Amounts in EurosFlight DistanceLength Of DelayCompensation AmountUp to 1,500km3 hours or more\u20ac2501,500km-3,500km3 hours or more\u20ac400Over 3,500km3-4 hours\u20ac300Over 3,500km3 hours or more and between 2 EU Member States\u20ac4001 more row•Jun 7, 2022HOW TO CLAIM COMPENSATION FOR FLIGHT DELAYS| AIRHELP
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Answer 2
While it would have likely been simpler to get the vouchers, you are entitled reasonable expenses, as specified, from RyanAir in addition to compensation.
If you go to their EU261 claim form, the "Type of Claim" lists both compensation and expenses as options.
The RyanAir EU261 FAQ further states
If you are delayed you may be entitled to the following*:
- meals and refreshments in reasonable relation to the waiting time;
- two telephone calls or e-mails;
- reasonable hotel accommodation where a stay of one or more nights becomes necessary;
- reasonable transport between the airport and place of accommodation (hotel or other).
and
Customers who wish to submit a travel/transport/refreshments expense/compensation claim following a flight cancellation or delay over 3 hours on arrival can click here to access the EU261 claim form.
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